The high standard of HAGERO’s services is doubled by the quality of our team members and by the confidence we inspire through our actions when providing solutions to our clients and partners.
HAGERO offers a combination of transport and storage services, supported by well operated technical and management systems. We also provide customized solutions for our customers in order to fulfill their requirements, all the while maintaining our high standards of quality.
HAGERO puts clients’ satisfaction and service quality first, as evidenced, among others, by the ISO 9001:2015, ISO 14001:2015, BS OHSAS 18001:2007 that the company has been awarded. Our company is thereby the first international cargo transport company in Transylvania and among the first in our country to hold such a certificate. This compels us to always be the best and to commit ourselves to providing the highest quality support to our customers.
HAGERO’s objective lies in developing sustainable services at high quality standards, and finding business logistics solutions that would satisfy the needs of both our customers and partners and of our company and employees.
To meet these requirements, in perfect harmony with its social, environmental and economic principles, HAGERO has implemented a management system that integrates key principles of quality and ecology — latest generation fleet, well trained personnel, a safe and secure work environment. In other words, we ensure the highest level of quality from our first contact with the customer to the delivery of products or the services provided; all in compliance with standing economic and environmental norms and rules.
To maintain the confidence in the services delivered by our company, but also to demonstrate our capability and competitiveness in economically viable conditions, HAGERO:
- Offers premium services in the fields of road transportation, logistics, storage and rent-a-car, meeting the requirements and expectations of each and every customer
- Continuously improves the performance and quality of its services and of its Quality Management System, based on direct observations and complaints received from clients
- Runs business partnerships based on loyalty and respect
- Ensures schooling, ongoing training and development of all its employees’ diligence in order to obtain, maintain and continuously improve the quality of their services.