The high standard of service offered by HAGERO is doubled by the quality of its employees as well as by the confidence we put in our actions when providing solutions for our customers/partners.
HAGERO offers a mix of services in transportation and warehousing, supported by a well-managed technical and management system, but also individual solutions that meet the customer’s requirements without compromise.
The customer satisfaction and service quality are constantly in the spotlight at HAGERO. Our company was, the first international cargo transport company in Transylvania and among the first in the country to hold the ISO 9001:2008 Certificate. This recognition drives us to always be better and commit to the highest quality support for all our customers.
HAGERO’s objective is to develop sustainably its services, at higher levels of quality, while finding the right business logistics solutions that cover both its customers’ needs and those of HAGERO and its employees. To meet these requirements in accordance with the social, environmental and economic principles, HAGERO implemented a management system that integrates the key principles of quality and environment – top of the line fleet, well-trained staff, maximum safety environment and security. In other words, we ensure the highest level of quality, from the first contact with the customer to the last, in compliance with the economic and environmental norms
To preserve confidence in the services offered by our company, but also to demonstrate the capabilities and competitiveness of HAGERO in economically viable conditions, we:
- Offer premium services within the areas of road transportation, logistics, warehousing, and rent-a-car, meeting the requirements and expectations of our customers
- Improve constantly the performance and quality of our services as well as the Quality Management System, based on direct observations and customers feedback.
- Nurture business relationships based on loyalty and respect
- Provide training and continuous development of all employees to gain, maintain and improve the quality of the services we deliver.